Do I have to be rich and/or hoity-toity to enjoy Lux Undercover?
Nope! Lux Undercover is not about being wealthy or trying to keep up with the Joneses in the name of having a luxury business. It IS about using time and attention to lavish clients, regardless of how much money is in your bank account.
Is Lux Undercover only for photographers?
Yup! As a photographer, Lux Undercover will help you to:
- improve your customer service on the cheap
- identify your photographic/brand style
- establish brand consistency across your website, blog, and marketing materials
- work with local and online vendors to boost sales big time
- implement high-end service options without losing current clients
- create a structure for adding luxurious services geared toward more exclusive clients
In other words, we help you play well with others, figure out where your brand is sucking wind, and then show you how to add kick-ass, crazy-awesome services for those clients with deep pockets. (And let you keep the non-deep-pocket clients, if you want!)
Can you give me a zero-cost way to provide better customer service to clients?
Sure! Just head over to the sidebar and download the free chapter of the book to get started. Ooh, and be sure to read these blog posts: 3 Free Ways to Up Your Customer Service Ante, parts one and two.
How will I earn back the purchase price?
You’ll make back the purchase price when you branch into standard + deluxe level services, if you’re a small business owner. If you’re a photographer, we give quite-specific guidelines and pricing strategies for the menu in the deluxe photographers’ edition, so you’re set to recoup the cost of the book in no time!
Can I get a refund on this book if I don’t like it?
Sure — if you download it, read it, and complete the worksheets but STILL believe it’s a hunk of poo, we’ll give you a refund. Please be kind enough to tell us what, exactly, you aren’t digging — so we can improve the Lux experience for those who come after you, dear. E-mail getcaredfor@served-up-fresh.com with e-mail subject ‘Lux Refund’ so you can be taken care of straight away.
You know you spelled Lux wrong, right?
Yep, that was done on purpose. Without the E, our Lux can truly be undercover.
I have a question that isn’t covered here…
No problem, just e-mail getcaredfor@served-up-fresh.com and we’ll sort you right out!
