You almost hit the ‘Add to Cart’ button. And then you were flooded by doubts and didn’t. We’ll bet your doubts sounded like this:
How can I offer luxury customer service when my clients are SO cheap?
I’m just not feeling the love from my clients – is it something I’m doing wrong or is it the type of clients that I have?
I don’t know how to encourage my clients to spend money and not just get stuck with the basics.
I literally have no idea of how I can kick it up a notch with my customer service experience. And the lack of $XXXXX in the bank account isn’t helping the creativity.
How do I find ways to improve what I’m doing when I’m SURE I’m doing everything right already?
Is having a luxury customer service going to turn me into a doormat – they are always right and I have to bend over backwards to keep them happy?
First, you won’t be a doormat unless you choose to be. You WILL be of service to those clients who desire experiences that go above and beyond ‘Stand there. Smile. Wanna buy the disc?’
If you’ve been attracting cheapies, we’ll help you take baby steps toward higher-end services. And if you’re already selling like a pro, we’ll help you ratchet up your levels of awesome by making use of client feedback to find the places where you could be feeling even MORE client love.
Lux Undercover will help you tap into who you are and what makes you unique, then TRANSLATE those unique qualities into an experience that is joyful for both you and your clients.
It’s not a formula of ‘do x and then y and then z’ — there’s more room for exploring possibilities and embracing the things you love in life. Heart ice cream? We’ll find a way to include it in your clients’ experiences. Do you dance to hip-hop like nobody’s business? We can work with that, too.
Instead of following a cookie-cutter plan for your business, we’ll help you open up to the possibilities that await your customer experience. And they’re a WHOLE lot more exciting than buying a Louis Vuitton bag and hoping to fit in with the millionaires. Promise.
If you’re ready to face your doubts and get all Lux Undercover with us, great. Just click the button below and you’re on your way.
Psst! If we’re wrong about your facing those doubts — meaning, you hate the book after buying — we’ll be happy to issue a refund. E-mail getcaredfor@served-up-fresh.com with subject ‘Lux Refund’ and your completed worksheet scans so you can be taken care of straight away.
